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Hello I'm Nicole 👋
I'm a Senior Product Designer at Albertsons that crafts high-impact, seamless and delightful digital experience. I lead product teams to tackle complex problems and create awesome things. Passionate about workflow optimization as I believe design is not only about how things look but also how things work!
Albertsons
Bring Fuel into the Safeway app for a unified and seamless experience
Mobile
B2C
End-to-End
Led the integration of Fuel experience into the Safeway app, projected to drive ~$5.5M incremental revenue through increased adoption and loyalty.

Albertsons
Launch a seamless pre-order digital experience for limited products
Mobile & Web
B2C
End-to-End
Designed the new digital pre-order experience for customers at over 2,200 stores, unlocking an incremental revenue of $100M over the next three years.

Spectrum
Reimagine an optimized and contextual experience for field technicians
Mobile
Enterprise
End-to-End
Revamped the end-to-end experience of the TechMobile app, leading to a 15% increase in job completion rates for over 18,000 technicians in 12 months.

Spectrum
Enhance lead conversion by optimizing inbound call management for sales agents
Web
Enterprise
Discovery
Developed the product vision and initial concept for the Lead Management Solution within 8 weeks, a web app that enhances sales with high-intent leads.

Loblaw
Redesign the digital asset publishing experience for content authors
Web
Enterprise
End-to-End
Delivered a content management solution for Canada's largest food retailer, cutting production working time by 50%.

FreshFind
Discover local goods and authentic experiences in your neighborhood
Web
B2C
Redesign
Revamped the user interface and information architecture of the marketplace website, boosting sales and conversion rates by 3x.

PickEasy
Make searching and saving your favorite restaurants quick and easy
Mobile
B2B
Redesign
Crafted the 'Search' and 'Curated List' features to personalize the user experience, helping users find their next dining spot with ease.

Curi
Connect curious students with
peer mentors for knowledge sharing
Mobile
UX Research
Design Challenge
Conceptualized a social app that connects new students with experienced peers to help them navigate their university experience.
